Terms of Service

What we make

Wasatch Crystal Laser Engraving creates custom, personalized inner-crystal engravings using photographs and images you provide. Every piece is handmade in Herriman, Utah.

Quotes, pricing, and payment

Prices listed on our site cover our standard crystal sizes and options. Larger crystal sizes are quoted individually. Final pricing and payment details are confirmed with you in a quote before any work begins — your order is only placed once you approve it.

Because every piece is personalized to your photo, work can begin quickly after we receive your image and order confirmation. If you need to change or cancel your order, contact us as soon as possible and we'll do our best to accommodate you.

Your photos

You confirm that you have the right to use and share any photograph or image you send us. We use your photos only to create your engraving and won't display or share them publicly without your permission.

Materials and results

Inner-crystal engraving produces its best results from clear, well-lit photographs. Not every photo is suited to engraving — if yours isn't, we'll tell you before you order and suggest what works better. Some projects may require testing to get right.

Each piece is individually engraved, so slight natural variations between pieces are normal and part of what makes yours one of a kind.

Turnaround, delivery, and shipping

Turnaround is confirmed with your quote before work begins — we move quickly, but timing depends on the piece. Free local delivery is available within our Herriman, Utah delivery area, and we ship throughout the United States. Shipping is calculated separately based on your order size and destination; larger orders may qualify for discounted or complimentary shipping. Every crystal order is carefully packaged to help it arrive safely.

Caring for your crystal

Your engraving lives inside optical crystal, which is glass. It can chip or break if dropped or knocked against hard surfaces — please handle it with care and keep it out of reach of small children. Clean with a soft, dry or slightly damp cloth.

Questions or issues

If anything about your order isn't right, contact Nick at 801-971-6969 and we'll work with you to resolve it.

Changes to these terms

If we update these terms, the revised version will be posted on this page with a new "last updated" date.